> For the complete documentation index, see [llms.txt](https://userguide.chatsmart.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://userguide.chatsmart.io/yi-nan-pai-jie/hui-chu-dang-an-li-luan-ma.md).

# 匯出檔案裡亂碼

**如若匯出的 .csv 檔案中出現亂碼，你可參照以下步驟：**

1. **打開全新 Excel 檔案**
2. **在功能區的 “資料” 點選 “取得資料”**

![](https://lh6.googleusercontent.com/DdRdTZmpFJeVZ8uB1QMqrg7b4S9k2iOGNo_QocC7el4CK9D730tBLJQXdjUKCv1y8-6mW4k7IPpqwOROy3wNewW4VNlrxHELQiOkTlT8H-xslfQ28FBJ6njSHJpZNnz0FazdaOc)

1. **點選剛下載的.csv 檔案，讓後按 “匯入”**

![](https://lh3.googleusercontent.com/fDD0AM9Bh-n91XaBrKb84mYmJkis-FV0E9IRksipTVpX2NTLFFYLEMQXSkCWv4A9afi2xZoAg5nuXrxerEK9pcfccVpbhSjhTtB_a-KQs_sXXaGdi35O8ft5utG-AlErR1qSnkA)

1. **在 “文字彙入嚮導” 彈框內，於 “原始資料類型” 選 “分隔符號”**
2. **在 “文字彙入嚮導” 彈框內，於 “檔來源” 選 “UTF-8“，然後按 “下一步”**

![](https://lh6.googleusercontent.com/wtd-3R1lPmK_swFXSpf0kx0PhxiELyr272fCqGBEF7eamy6zsFnReMP2TmEF9ncOH0bWAEnLZMiwO8Dx-3td3d4gW6OX3tTL1EWVop1K1FXGu1ujubclgXvnJG4TzWqldpFBcIc)

1. **在 “文字彙入嚮導” 彈框內，勾選 “逗號”後，再按 “下一步”**

![](https://lh5.googleusercontent.com/_ISCVLj9__UnHP5pmUw0PK7SFJ7SvXrXGA0REbvlGmKgCoeuDtRTfnP7yJ_IqWpJwwHPR67XXNRv099LUzOsvg-P5-qbp_HSSapJg4MbrIgoR343EWngNiSX1hwiWSP3dQzwwEM)

1. **在 “文字彙入嚮導” 彈框內按 “完成”**

![](https://lh5.googleusercontent.com/5T3r5tLwHf6LRQceY8JpxCtjdjKv6IiNOZ5CwVuuyavPH-bLMeiup4MnUAxTzIY4pNMYAUPFlsTIQO3opBCIAYJJ1jX3QyzCIZYo3OzaTVgOqCB94vJR6kRwsu22QAV6dIPKX78)

1. **在 “匯入數據” 彈框內按 “確定” 即可**

![](https://lh6.googleusercontent.com/15J-9EyCeHbG0gDW8mtKXtT4X8vLYqJDYWFIwarKWkgRny5bS-Hltv6NX_MObBy9gPBtHrvtemgnmfE80ePCLPJ-AaVZZmlUOUwrDTxlwoLqRMyHpvIdlBqXUUuRwqAZgkUTcxk)
