# 建立及管理標簽

有關如何用標簽管理眾多客戶的對話。

當對話室數量增加，為了更有系統地管理對話，你可利用標簽功能把對話分類，以便更快速找到客戶對話的紀錄。

另外，把客戶分類後，簡單幾個點擊就能將訊息推送給眾多客戶，省卻逐次點選適合客戶的繁複步驟。了解如何發送推送訊息可參考 [推送訊息](https://docs.google.com/document/d/e/2PACX-1vRKevGUV_vhzcs7oG5Lx6im7jbejEpYN9omI0zFIyKvtqYU5qKVrOXjBmRGXrB5OOXxCvbE4Ol9TMSM/pub#h.xn817iku72ny) 部分。

**檢視標簽**

要檢視全部標簽，你可到 設定 ![](https://lh6.googleusercontent.com/CaSUIsBjJWU0UK9RNUbzcFmyIl8iOlEUbCPB_VWAZ857mI04dERTb1X2dhYvPeF_8w0Gu3wji5Vo3uE0i6IjtWd_FTj7aUkrvBdUIXwMYQGnbRLOFeLiZ6FiKYnEL4IpYnZqCVA)> 標簽版面，所有標簽會在版面中顯示出來。

![](https://lh3.googleusercontent.com/YgxSvaU9juXUZcZ4XqI96b2BaZ_NK3JhqmjcBhTrTURoXxdGgpykPOs022XckWtJz5BTEuJDYqLCruLtSawyqFIa2ZKggUnSnJtQUhxQk8lVlBOOM4Oc_7rcy9FMUuIS2A9EY90)

檢視標簽版面

**建立標簽**

要建立標簽，你可到 設定 ![](https://lh6.googleusercontent.com/CaSUIsBjJWU0UK9RNUbzcFmyIl8iOlEUbCPB_VWAZ857mI04dERTb1X2dhYvPeF_8w0Gu3wji5Vo3uE0i6IjtWd_FTj7aUkrvBdUIXwMYQGnbRLOFeLiZ6FiKYnEL4IpYnZqCVA)> 標簽版面，按 “添加”。在彈框彈出後，輸入標簽名稱後按 “新增” 鍵便完成新增。

![](https://lh3.googleusercontent.com/dvEKCRAcTUPG3iJKlcY_Q5ocKcUxTaCDn0-3WIF1uiAIFGcwyC7aQaEmOx-BJMQM-iQcKWbEkHtuS8DuhUJqMWP88u5ziZRUkKLOwCaNB_cjVJIRKgyZL3muSmvRqzwR1rbEq-A)

建立標簽畫面

**\`修改及刪除標簽**

若需要修改 或 刪除標簽，同樣到 設定 ![](https://lh6.googleusercontent.com/CaSUIsBjJWU0UK9RNUbzcFmyIl8iOlEUbCPB_VWAZ857mI04dERTb1X2dhYvPeF_8w0Gu3wji5Vo3uE0i6IjtWd_FTj7aUkrvBdUIXwMYQGnbRLOFeLiZ6FiKYnEL4IpYnZqCVA)> 標簽版面，點選需要修改 或 刪除的標簽右面的修改鍵![](https://lh3.googleusercontent.com/HtYVMZQcSNJVpSGBe9P15UXi4aSxdR_Qg-prt1bm-hLL3fT-SDmTZaQ3dZU0yRikXMKTXagMUzx0vv4FJ0nZnOxUIACuK847YGYdVOp2FSnKye9AyvnpUzOnqzzoQsRRCfaAhfc)或 刪除鍵![](https://lh5.googleusercontent.com/LDir4l0r6_WSKZdNHhJ5ECJD7m6RUHiw7tbdXDqEHIw6WvStwQHqOAE50yIwKIStMoASiYT7UG1jNQZK4Nya7JUowV6UZcMmU602wPfKmfSEefJh60s1T6Tfy0iLewyTfh4jNJY)。於彈框中修改名稱 或 確認刪除即可完成修改 或 刪除標簽動作。

![](https://lh6.googleusercontent.com/Q9Lz2f1NbyL0yklKOhQ_laAK5Ptq4PCj_Oek89NtCyIIx7Cc8MmJ65rr98GopvHbYUZZ2XHADSyEeOLyC0Cx8Mse8UrZOIro3n5jFY6LvqdgWeLPDYiJvNZ7VODhxzJ-hRVDXRY)

彈出修改標簽訊息畫面

![](https://lh4.googleusercontent.com/MG8JD3hYADw4tQHOajcskK7pOXMnyX5hJG4FkAONx2_aQm6B69UWioK_Ud18N8EE2hAhT72Ezp-75r8h3nw2P3mYkLW0eg1M199kARL2G4cjtSlCF7YGTY5aI4I9Y-dIf61rtZI)

確認刪除標簽的畫面


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